Privacy Policy
At Roniq Health, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we may collect, how we use it, and the steps we take to keep it protected when you use our website and services.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with Roniq Health, including:
Name and contact information
Email address and phone number
Account information
Information submitted through forms or customer support
Order and transaction information
Information related to your use of our website
We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and website activity.
2. How We Use Your Information
We may use your information to:
Provide and manage our services
Process orders and transactions
Respond to questions and support requests
Communicate with you about your account, services, or orders
Improve our website, services, and customer experience
Maintain website security
Detect and prevent fraud, misuse, or unauthorized activity
Comply with applicable laws and legal requirements
3. Health and Personal Information
If you provide information related to your health, wellness, or other personal circumstances through our website or services, we will use that information only as reasonably necessary to provide the requested service, support, or care and as permitted by applicable law.
Please do not submit information that is not necessary for the service you are requesting.
4. Cookies and Website Technologies
Roniq Health may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the website, and improve the overall user experience.
You can manage certain cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
5. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our website and provide our services. These providers may include payment processors, hosting providers, technology providers, analytics services, fulfillment providers, and customer-support platforms.
We may also disclose information when required by law or when necessary to protect our rights, users, services, or security.
6. Payment Information
Payments may be processed through secure third-party payment providers. Roniq Health does not generally store complete payment card details on its website.
Your payment information may be subject to the privacy policies and security practices of the payment provider used for your transaction.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. Third-Party Services and Links
Our website may use third-party services or contain links to external websites.
Third-party websites and services operate under their own privacy policies and terms. Roniq Health is not responsible for the privacy practices of third-party websites that we do not control.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, meet contractual obligations, and comply with applicable legal requirements.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain information.
If you would like to make a privacy-related request, please contact Roniq Health using the contact information available on our website.
11. Children’s Privacy
Our services are not intended for individuals where their use is prohibited by applicable age requirements. We do not knowingly collect personal information from children in violation of applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, website, or legal requirements change.
When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or how Roniq Health handles your information, please contact us through the contact information provided on our website.
Your privacy matters to us. We are committed to handling your information responsibly, securely, and transparently.